A Subscription Request is a request by an InEight Document user for access to a document or document format to which they do not currently have access.

Subscription requests are processed by either the Project Administrator or Company Administrator.

To process subscription requests:

  1. From within the Document Register, select Manage Document Subscriptions from the More button group of options.

  2. The latest subscription requests pending your action are listed.

To approve document subscriptions:

  1. Select one or more subscription requests by ticking the boxes next to the document numbers (note that each request is by a user for a particular document).

  2. Tick the file formats against each document that the user will be able to access/download.

  3. Click the Approve button on the toolbar.