A Subscription Request is a request by an InEight Document user for access to a document or document format to which they do not currently have access.
Subscription requests are processed by either the Project Administrator or Company Administrator.
To process subscription requests:
From within the Document Register, select Manage Document Subscriptions from the More button group of options.
The latest subscription requests pending your action are listed.
To approve document subscriptions:
Select one or more subscription requests by ticking the boxes next to the document numbers (note that each request is by a user for a particular document).
Tick the file formats against each document that the user will be able to access/download.
Click the Approve button on the toolbar.
To reject a document subscription request, simply click the Reject button.
An email is sent to the user requesting the access notifying them of your decision.
Click the Comments button to enter a message regarding your decision. To include the message with the email sent to the user advising them of your decision, tick the Add this comment(s) to the notification box.
To see previously approved subscription requests, click the View Approved Subscriptions option group button at the top right of the screen.
To see previously rejected subscription requests, click the View Rejected Subscriptions option at the top right of the screen.
The option to allow users who get access to a document via subscription to automatically get access to future revisions can be removed from the system completely if required. Contact InEight for details.
Additional Information
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