Mail Options Tab

The Mail Options tab of the User Preferences screen enables users to control the following.

Read Receipts:

  1. To always request a read receipt when sending mail or transmittals, tick the box under Read receipts – Request read receipts.

  1. For sending read receipts in response to mail you receive, choose between:

    • Never send– You will never be prompted to, nor will the system ever send any read receipts, regardless if they are requested by the originator of the mail or not. The exception to this is if you change the status of a mail and in this case if the Sender requested a read receipt you will be forced to send one to proceed.
    • Notify me when requested – The system will prompt you to send a read receipt when the originator of the mail requests one.
    • Always send – The system will automatically send a read receipt when the originator of the mail requests one. This receipt will be sent as soon as you open the mail.

Printing options when sending mail by hardcopy:

When mail is sent by hardcopy from InEight Document the mail is always printed. Choose between whether the print should be displayed as a preview first or printed immediately using the two options for this provided under the Hard Copy Print option heading.

Automatic printing of hardcopies when sending, regardless of send method:

Users can configure InEight Document to automatically print a piece of correspondence upon sending (regardless of sending method).

Under the Print Mails sub heading, choose between:

  • Never Print – You will not be prompted to, nor will the system print a hardcopy when you are sending a mail
  • Prompt to Print – When sending, the system will prompt you to print a copy of the mail.
  • Always Print – Whenever you send a mail a hardcopy will be printed.

Auto update of the Responded Date when Status of a mail is changed:

Users can have the responded date allocated to a mail automatically if they change the status of the mail.

The options available for this are found under the heading Update responded date with current date when: and the choices which will apply each time the user changes the status of a mail are:

  • Never Update
  • Prompt to Update
  • Always Update

Auto update of the Status when replying to mail:

The status of mail can be changed automatically to a pre-defined status when users reply to a mail.

Under the Replying mail heading, select the Status to update the mails to and choose between the following options which will apply when you click Reply or Reply to All to a mail:

  • Never Update
  • Prompt to Update
  • Always Update

Printing options for Internal Notes:

All InEight Document mails has the facility for the user to record Internal Notes about the mail. These notes are not included in the mail sent to the recipients but can be included on a hardcopy printout of the mail printed by the sender.

Under the Include Internal Notes heading, choose between the following options to include Internal Notes on print outs which will apply when you click print to print a mail you have sent or received:

  • Never Print
  • Prompt to Print
  • Always Print