Managing Mail within Outlook

  1. To open Outlook Integration mail with the same formatting and fields available as in InEight Document, select the mail in the register and click the Open Item in InEight Document button.

  2. To reply to an InEight Document mail when opened from the Open Item in InEight Document tab, click the Reply or Reply All button. If there is more than one mail type configured for the response, select from the list of mail types to use for your reply as normal.

  3. To reply to an InEight Document mail from within Outlook, select the InEight Document mail item you wish to respond to and open it. Then click the Reply or Reply All button. If there is more than one mail type configured for the response, select from the list of mail types to use for your reply as normal.

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