A project might want to mark a contact as a service account, meaning it will only be visible to the primary administrator. This is useful for integrations with other systems. The primary administrator can assign the service account to a new contact or an exisitng contact in the Address book Contacts register and can also remove the service account setting from a contact if required.
If the project administrator wants to remove the Service Account feature, they must contact InEight.
Summary: Mark a contact as a service account when the account does not need to be visible to users. The contact remains in the project, but it is only available to the primary administrator.
Considerations: After the service account is assigned, other users who sign into the project cannot view the contact in the Contacts register.
From the Module Menu, hover over Address book and select Contacts.
Select the user.
Scroll down and select the Service account check box.
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