Open a mail attachment preview

When you want to quickly view a mail attachment without having to download it, you can view a preview from the Attachments tab of the mail item. The preview opens in a new window.

The preview window includes tools for viewing and downloading the document similar to the viewer or PDF viewer. The entire attachment is shown in the preview.

The following image shows the preview window for a PDF document.

  Item Description
1 File names A drop-down list of all files attached to the mail item. The full list of files shows regardless of the items selected.
2 Viewing tools Tools to enhance viewing. These are the same tools as the applicable viewer.
3 Download icon Lets you download the file to your computer.
4 Page indicator Indicates the page number in the file.
5 Close button Closes the preview window.

Step by Step — Preview a mail attachment

Summary: Preview a mail attachment when you want to quickly see the attachment contents without downloading it.

Considerations: The preview lets you view the file only. If you want access to mark up or comment tools, you must download the attachment and open it in the applicable viewer. All files in the attachment are added to the preview regardless of the View icon clicked or the items selected.

Quick steps: 

  1. From your Mail inbox, click the Mail reference number. The Mail Details page opens.

  2. Go to the Attachments page, and then click the View icon for the file you want to view. The file is shown in the viewer.

  3. Use the viewing tools to view the file.

  4. Optionally, click the Download icon to download the file to your computer.

What's next: If you want to look at other files in the attachment, you can expand the File names drop-down menu, and then select the file name. After you have viewed the files, click Close to close the preview window.