Plain Text Email Notifications

InEight Document notifications use the latest HTML technology for formatting purposes. The use of HTML enables the notifications sent by InEight Document such as mail (for external contacts), mail notifications, document notifications, transmittals etc. to appear in a high-quality format rather than as unformatted text.

Some Email systems do not support HTML formatted emails so InEight Document notifications may not be displayed correctly. InEight Document can support plain text email notifications . where the notification will be rendered in plain text rather than HTML ensuring the message/information is clear.

To activate plain text emails for a contact:

1. Click Contacts and filter and open the required contact.

2. In the email field, add a suffix “-text”, minus the quotation marks. For example, if the contacts email address is frank@houston.com you would change this to frank@houston.com-text

   

3. InEight Document will then send all notifications in plain text to this contact.