Responding to Mail

You can respond to mail directly from the Mail Register or from within the mail itself.

To respond to mail from the Register:

  1. Select the mail to enable more options.

  2. Click Reply and select the mail type.

  3. Enter in the message details.

  4. Click Send.

To respond to mail within the mail item:

  1. Open the mail.

  2. Click Reply and select the mail type.

  3. Enter in the message details

  4. Click Send.

After selecting mail in the Register, you can also select:

  • Reply All: Reply to all recipients.

  • Forward: Forward the mail to more recipients.

  • Mark As: Mark the mail as read or unread. If you are reading mail at the company level, the item shows as read or unread for the entire company.

Replies and forwards are automatically linked to the mail.