Approve an Issue
Use Case
An issue regarding additional steel work comes in from the field. The superintendent receives a notification to review it for approval.
It's important to keep in mind that project administrators may have to adjust workflow assignments in the InEight Change project settings. To learn how to create a workflow, please consult the Workflow Assignments Quick Start Guide.
With approval workflows set up, when a new issue is created, the appropriate employee is notified via email to review and either approve or reject the issue. These steps are performed for all new issues in the project.
If at the project level, the Workflow Assignments > New Issue Approval is not configured, the item will still appear on the New Issue tab, but it will automatically become an issue in the Issue Log as well with an Issue ID, and will not require approval.
Approve the Issue
Step 1
Approver receives a notification to approve.
Step 2
Approver approves the issue from the Change > Action Items tab by selecting the check box for the Pending ID and clicking Approve.
Step 3
Add notes as appropriate and click Save.
The new issue receives an issue ID and is added to the Issue log.
Approvers will see different tabs on the Change register than a user with only viewer access.
Access the following link to learn more: