Communicate Issues
The following example shows one way an issue on site can be logged, tracked, and shared with vendors:
Create Issue
Issues live in InEight Change, but they can be accessed and modified across the InEight Project Suite. This ensures that new information, such as photos and notes captured on site, correspondence between team members, and official forms are always tracked with the issue. One of the most common ways of communicating with vendors and staying aligned on key concerns is by using forms in InEight Document. As part of the form process, issues can be created for items that warrant further inspection (normally ones that may result in added cost or schedule impacts).
Communicate Issues
Once an issue has been created, you can create project correspondence directly from the issue, (powered by the Mail Module of InEight Document) to make sure the appropriate stakeholders are kept up to date.
To get started, select the issue, then click Actions > Create document > Mail
As the issue is managed, additional items, such as documents, mail, forms, photos, or videos, can be linked to the Supporting Documents tab in InEight Change.
Open the Issue and navigate to the Supporting Documents tab. Click the Add icon to link anything stored in InEight Document that you want to associate with the issue.
